Ordered small drawer unit and cheese knife set. Ordering was easy. Quality of goods, fabulous.
Delivered quickly. Will definitely use company again
Thank you so much for your lovely feedback, Jayne! We’re delighted to hear that you found the ordering process easy and that you’re happy with both the quality and the speedy delivery. It means a lot to know you’ll shop with us again. We look forward to welcoming you back soon!
I bought this set for my new home and the quality is great. Also very good service and fast speed delivery!
Thank you so much for your lovely review, Melanie!
I love the rustic candelabra, it’s unique and looks expensive without the price tag would highly recommend
Thank you so much for your lovely review! We’re thrilled to hear you love the rustic candelabra, it truly is a unique piece. Your recommendation means the world to us!
This item was bought as an anniversary present. The box was slightly damaged (small perforation) so I took the tray out to check it over. It was, however, double wrapped in polythene and tissue paper which I didn’t want to remove to preserve the unopened appearance. I trust that the tray is pristine as the damage to the outer packaging was minimal.
There was a sticker on the box which had been covered over by the address label. It simply said ALUMINIUM. This created a doubt as to whether the tray was not a genuine bronze object as I had believed it to be when ordering. Hmm?
Dear Marlene,
Thank you for taking the time to share your experience with us, and please accept our sincere apologies for any misunderstanding caused. We want to reassure you that there was absolutely no intention to hide any details about the material. As stated both in the product description and details, the tray itself is aluminium, and the term bronze refers solely to the colour finish rather than the material.
We truly appreciate your careful inspection, and we’re glad to hear the protective packaging remained intact even with the small perforation to the outer box. We have passed your comments on to our warehouse team so they can review what may have happened; that said, we always use multiple protective layers to ensure that the product arrives in perfect condition.
Your feedback is extremely valuable to us, as it helps us improve both our communication and packaging standards. We hope your anniversary gift brings joy, and we thank you again for your trust and understanding.
Warm regards,
The What a Host Team