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10% OFF FIRST ORDER | FREE shipping on orders above £100 | HASSLE FREE RETURNS | WE NOW SHIP TO THE USA AND MOST OF THE EU - Click for our shipping policy

FAQs

Ordering and Payments

To place an order, simply browse our collection, select the items you love, and add them to your cart. Follow the checkout process, provide your shipping details, and complete the payment.

Yes, free shipping is available for all UK orders over £100.

We have a hassle-free returns process. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please refer to our Returns & Refunds policy for full details.

Sign up for our newsletter and receive 10% off your first order.

Yes, we ship within the UK, USA, and most of the EU. International delivery costs and times vary. Please check our Shipping Policy for details.

Product Info and Support

You're welcome to emailsupport@whatahost.co.uk for any query related to products, orders, and payments.

All designs are born in London, while production happens hand-in-hand with trusted global artisans.

We create timeless home accessories designed to elevate everyday living. Our collections include cutlery sets, serving trays, table linens, vases, candle holders, mugs, plates, and seasonal décor. All thoughtfully curated to bring beauty and function into your home. Every piece is designed in London and handcrafted in partnership with skilled artisans. We focus on sustainable materials, ethical production, and designs that balance modern living with timeless elegance. Each product is made to last, so it feels special, yet practical.

Some handcrafted pieces (like wood, brass, and ceramics) benefit from a little extra love. We recommend gentle cleaning and avoiding harsh chemicals to preserve their finish. Full care tips are available on individual product pages.